FAQ

Do NOT use retinol for at least 72 hours prior to your appointment. Do NOT use Accutane for at least 1 year. Avoid injectables for at least 2 weeks before facial treatment to reduce migration of the injectables. Snap pictures of products you use so we can discuss them. Avoid picking your skin. Aftercare instructions will be given after the procedure.

Do NOT use retinol for at least 72 hours prior to your appointment. Do NOT use Accutane for at least 1 year. Avoid injectables for at least 2 weeks before facial treatment to reduce migration of the injectables Snap pictures of products you use so we can discuss them. Avoid picking your skin. Aftercare instructions will be given after the procedure.

All blood thinners should be avoided 1 week prior to procedure including Ibuprofen, Tylenol, Advil, Aleve, Motrin, Aspirin, Excedrin, Wardarin, Coumadin, Oil Supplements such as Fish Oil, Vitamin E Oil, and Primrose Oil. 1 week prior to procedure avoid all Antibiotics, Iron Supplements and Magnesium all compromise the integrity of the skin and avoid Retin-A or any strong skin care products. Any mood-altering drugs such as Aderol & Xanax, should be avoided 1 week prior to procedure. If you wax, pluck, or tint your eyebrows, this must NOT be done 2 weeks prior to your appointment. No tanning for 3 weeks prior or have sunburn, no fake tan on the face. No skin needling for 4 weeks prior to the procedure. No Botox OR Chemical Peels of any kind for 4 weeks prior to procedure. This includes Glycolic, Pumpkin, Alpha Hydroxy Acid, Salicylic Acid, Microdermabrasion, Laser Facials, other ablative and on-ablative. Also included are Fraxel, Co2, and IPL laser treatments. Do NOT use active skin products that contain AHA, Retinol A or Vitamin A products on or around the area for a month prior to the procedure.

Please do NOT drink any alcohol 24 hours before your appointment. Please eat something 20-30 minutes prior to your appointment. This keeps your blood sugar steady and helps you to be more comfortable and less sensitive. Avoid any form of caffeine (coffee, soda, energy drinks) 6 hours prior to your appointment. Caffeine is a stimulant and will heighten your sensitivity. Please do NOT take pain relief before your appointment unless it is a part of your daily prescription medication routine. They can cause bleeding which can affect retention of pigment. We will ensure you are comfortable. If you bruise easily, we recommend taking Arnica before procedure and after. Arnica is available at most health food stores. If you are required to take antibiotics before dental procedures, please follow the same instructions from your doctor before the procedure.

The Following are a few issues that will NOT qualify a person for any eyebrow procedure: Currently Pregnant or Breastfeeding. Has Cancer and is currently undergoing chemotherapy or radiation. Steroid Medication and Prednisone (Must be Off for at least 2 months). Has an open wound present (In procedure area; brows, lash line, lip). Has aged skin that is extremely thin or severely wrinkled. If you take Roaccutane or Accutane for acne you must have finished these 6 months prior before having your procedure.

You should check with your doctor if you: Have diabetes and under doctor’s care (Frequent visits / uncontrolled A-1C levels). Have been in remission from Cancer for 1 year. Have high blood pressure. Are using blood thinning prescriptions.

We are located inside the Z Luxe Suites at 2401 Veterans Blvd., suite 7, in Kenner. When you arrive, use the keypad to buzz in.

Yes. Please note that after hours appointments are an additional $35.

Yes! Click here to learn more.

Appointments 30 minutes or less have a 5 minute grace period and appointments over 30 minutes will have a 9 minute grace period. After the grace period a late fee of $25 will be automatically be charged to the service time. Any rescheduling or cancellations must be made within 24 hours of the service time. Same day rescheduling for any appointment will incur a $15 fee. Same day cancellations will forfeit their deposits. No call/no show (NCNS) clients will be charged 100% of the service charge and will be blocked from further bookings.

No, we do not allow kids inside the spa.

Yes, we ship to all states in the United States, including Alaska, Hawaii, and outlying territories where available as well as most countries where permitted. Please allow 5-10 business days for processing. After your order has shipped, delivery time within in the United States is 3-5 days and outside of the United States the delivery may take 7-14 days. Please note that processing and shipping may take longer during sales and holidays. INTERNATIONAL SHIPPING We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transportation strikes of any kind. All international customs, taxes, and other fees are the responsibility of the customer.

All sales are final. If an item is damaged or broken upon arrival, please send a photo along with the order number within 7 days to support@lavishskincarepro.com. You can always contact us for any return question at support@lavishskincarepro.com. Damages and issues Please inspect your order upon reception and contact us immediately, within 7 days, if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges Given the nature of each skin care product there are no exchanges that can be made unless it is an error of Lavish Skincare, LLC. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.